An important message about the COVID-19 situation and service continuation


We employ robust technology security systems that are designed to safeguard you and your money.

Comprehensive security

Multi-factor authentication

SHIFT employs an extra layer of security used to make sure that people trying to gain access to an online account are who they say they are.

Multi-factor authentication is one method in which a computer user is granted access only after successfully presenting two or more pieces of evidence to an authentication mechanism.

Fraud Awareness

One of the things that sets us apart from other money transfer businesses is the trust that we build with our customers.

To maintain and enhance this trust, we continuously strengthen our consumer protection compliance efforts. Today, global consumer protection laws and regulations are constantly changing the landscape in which we operate. With increased regulation comes increased responsibility to develop an adaptable and flexible world-class compliance program that can help us meet or exceed applicable legal and regulatory requirements. In addition, we work harder than ever to educate consumers about fraud so that they can take action to protect themselves. SHIFT has invested a tremendous amount of time and resources in developing our consumer protection compliance programs. At SHIFT, compliance is not merely a department or set of rules to follow, it is embedded in our culture and a fundamental part of the way we do business.


Operating according to prevailing legislation is a fundamental practice. As a money services business SHIFT is committed to maintaining the highest standards.

SHIFT’s anti-money laundering and anti-terrorist financing program including anti-fraud detection and ongoing monitoring, utilising the worlds leading third party detection systems; Lexis Nexis, OFAC, World Check. SHIFT has implemented a thorough and complete compliance regime to comply with anti-money laundering and anti-terrorist financing requirements as mandated by Canadian law and legislation. This program is based on a strong foundation to comply with the basic requirements of client identification, record keeping and reporting. SHIFT has further developed this program into an organized, efficient and monitored system of comprehensive compliance.

Our company enlists the professional services of external auditors to conduct independent reviews of our regime to assess and improve our ability to combat money laundering and terrorist financing. Security is a key factor of our compliance program, not only to assist in the fight against crime and terrorism, but to protect our clients. Personal information may be collected from our clients to meet international regulations but rest assured, your information is safe with SHIFT. Compliance with privacy legislation is key priority and all our staff are trained to handle client information and details with the utmost levels of professionalism and discretion.

No matter which way you look at it, you're safe with SHIFT.

SHIFT is classified (and licensed where required) as a Money Service Business (MSB) in Canada and must comply with the PCMLTFA and FINTRAC requirements.

Please visit for more information on MSBs. For additional information on compliance measures at SHIFT, please, contact

Visit our FAQ to help answer any more questions you might have.FAQ


Our specialists are here to help.
Call, email or chat with us if you have any questions.

© SHIFT Connect 2019 | SHIFT Connect is registered as a money service business with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) under registration M17886614